Dedicated myPBX

Smarter Office phone with dedicated myPBX, a cloud-based business telephony service that provides basic to unified communications capabilities without the need to invest in a premises-based phone system. With dedicated myPBX , you can enjoy the flexibility to add features and lines as your business grows while leaving all of the systems maintenance and technology updates to us. This versatile solution offers crystal-clear voice quality on analogue phones, digital phones and IP phones, while making the same service available via a laptop softphone and mobile app (office phone-on-the-go).

Dedicated myPBX provides dedicated PBX hosting of the renowned FreePBX system - the most widely deployed Open Source PBX platform in use across the world today.

It is powered by AJP Public Cloud Instances - Cloud Infrastructure build for Multi-tenant environment that is ideal for rapid scalability and higher-cost effectiveness. Therefore, it is scalable and it secure your communications offsite in the event of a disaster, keeping you up and running and focusing on your business not your PBX.

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Intra-office connection

With Dedicated myPBX, employees in multiple offices can call each other by direct extension calling. You may also do call transfer and call forward between offices to eliminate any communication boundary. Most important, all your voice traffic is routed through Internet or existing corporate data network, thus huge long distance cost can be saved.

Tele-workers support

Dedicated myPBX provides the ability to make calls from your mobile phone or laptop by connecting the user to the phone system. Take advantage of your mobile data plans and save on the cost of your mobile calls by leveraging the PBX features.

Call Restrictions

Block DID or You can restrict calls to specific destinations per user. This allows you to specify who has the rights to make long distance and international calls.

Voicemail (Voicemail-to-Email)

Dedicated myPBX provides complete voicemail system which allows users to receive, answer and manage their phone messages from any phone, either internal or external. Retrieve and listen to voicemail messages conveniently from your email inbox .

Call recording

Auto call recording is a great way to keep tabs on your business operations, reduce legal risks to your company and potentially meet industry- compliance criteria. This powerful feature allows the system to record all calls made from and to the extensions of the PBX. The recordings could be stored on NAS/SAN storage or internal hard disk, and can be searched and managed easily by web UI at any time.

Auto attendant with IVR

Auto Attendant (AA) allows companies to save money and eliminates manual receptionist tasks. Auto-attendant supports dial by name, scheduled greeting and transferring incoming calls to different extensions. Dedicated myPBX also features an Interactive Voice Response (IVR) system, enabling the user to segment the organization by building an IVR tree and record separate messages for each depart- ment. Incoming calls are routed to the IVR and callers can navigate through the different options in the tree.

Conference Bridge

The conference bridge of Dedicated myPBX enables voice conferencing of up to 10 participants in one or more conference rooms. User access PIN code can be used for security purpose and conference admin will have the rights to control the conference.

System Highlights
  • Attend Transfer
  • Blind Transfer
  • Callback
  • CDR (Call Detail Records)
  • Call Forward
  • Call Parking
  • Call Recording
  • Call Pickup
  • Call Routing
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Conference
  • Define Office Time
  • DND (Do Not Disturb)
  • FAX (T.38)
  • Firewall
  • Follow Me
  • IVR (Interactive Voice Response)
  • Music On Hold
  • Music On Transfer
  • Queue
  • Ring Group
  • Three Way Calling
  • Voicemail to Email
  • Web Based Control Panel